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Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.

Right of Withdrawal

Customers can withdraw from the purchase within 14 days of receiving the goods without stating a reason.
The period begins upon receipt of the goods.

Return
The goods must be returned in an unused condition and ideally in their original packaging.

Return shipping costs are generally borne by the customer, except in the case of faulty or incorrect products.

Refund
After receipt and inspection of the return, the purchase price will be refunded within 14 days.
The refund will be made via the original payment method (e.g., PayPal, credit card, Klarna).

Exceptions
Custom-made products and personalized items are excluded from the right of withdrawal.

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